← Back to the report
Agent Readiness

Cigna

cigna.com · Health, Pharma & Wellness

62
Readiness /100
17
Checks passed
3
Checks failed
69
Checks run

Discoverability

Can agents find your site and its capabilities?

failWebMCP / agent-protocol tools discoveredAgent manifests

The page registers no tools via the WebMCP browser API (navigator.modelContext).

Fix: Expose your actions to AI agents with the WebMCP browser API: register tools via navigator.modelContext.registerTool. Optionally also publish a /.well-known/webmcp.json tool catalog as a discovery signpost.

failllms.txt does not follow recommendationsLighthouse Agentic

If your llms.txt file does not follow recommendations, large language models may not be able to understand how you want your website to be crawled or used for training. The [llms.txt](https://llmstxt.org/) file should be a Markdown file containing at least one H1 header.

warn/llms.txt lists key pages as markdown linksAgent manifests

Per llmstxt.org, group key pages under "## Section" headings as "[name](url)" links.

Fix: Add "## Docs" / "## Products" sections listing your key pages as markdown links.

pass/llms.txt guide for AI agentsAgent manifests

Found https://cigna.com/llms.txt.

pass/llms.txt has a summary blockquoteAgent manifests

Found a "> summary" blockquote.

pass/llms.txt opens with an H1 titleAgent manifests

First line is a top-level "# Title" heading.

passKey pages discoveredKey pages crawl

Crawled 12 of 12 discovered pages beyond the homepage.

infoLighthouse Agentic Browsing runLighthouse Agentic

Lighthouse Agentic Browsing audits ran.

infoWebsite platformplatform

Built on Drupal.

Understanding

Can agents understand your content?

warnMarkdown content negotiationOpen agent protocols

Homepage ignored Accept: text/markdown and returned HTML.

Fix: Serve a markdown version of high-value pages when the client asks for text/markdown. AI summarisers, chatbots and IDE agents prefer markdown — fewer tokens, no DOM noise.

warnHeading hierarchy is intactStructured data & HTML

Detected 1 heading level skip (e.g. h3 → h6).

Fix: Tighten the heading order so each level only steps down by one. Skipped levels confuse both screen-readers and AI structural extractors.

warnSingle H1 on homepageStructured data & HTML

Found 2 <h1> tags. Most AI summarisers expect exactly one.

Fix: Demote the secondary H1s to H2 — keep H1 reserved for the page title.

passHomepage content is server-renderedCrawlability (Google)

Homepage server response contains 1797 words of visible text — content is reachable without executing JavaScript.

passDOM size is reasonableStructured data & HTML

Homepage contains ~1179 elements.

pass<html lang> attributeStructured data & HTML

Language declared as "en".

passImages have alt textStructured data & HTML

9 of 9 <img> tags have alt attributes.

passImages have explicit dimensionsStructured data & HTML

9/9 images set width and height — no layout shift.

passInternal links on homepageStructured data & HTML

61 internal links found.

passSemantic landmark elementsStructured data & HTML

All four landmark elements present (main, header, footer, nav).

passKey pages have <title> and <h1>Key pages crawl

All 12 reachable key pages have both a <title> and <h1>.

passKey pages are server-renderedKey pages crawl

All 12 pages return ≥80 words of visible text without JavaScript.

Operability

Can agents actually operate the page?

failCumulative Layout ShiftLighthouse Agentic

0.84

failCumulative Layout ShiftPerformance

0.810 (field data from CrUX) — poor.

Fix: A layout that shifts while loading makes an AI agent mis-click the element it targeted. Eliminate CLS by setting explicit width/height on images and embeds, avoiding inserted content above existing content, and reserving space for ad slots.

failWebMCP tools registered with the browserWebMCP tools

The page registers no tools via the navigator.modelContext browser API, so an AI agent has no structured way to operate it.

Fix: Expose your site’s actions to AI agents with the WebMCP browser API: call navigator.modelContext.registerTool({ name, description, inputSchema, execute }) from your page so an agent can invoke them. Implement it directly, or with a library like the @mcp-b polyfill (https://mcp-b.ai). Spec: https://github.com/webmachinelearning/webmcp.

passAccessibility tree is agent-navigableAccessibility

All 10 agent-critical accessibility audits passed — an agent can perceive and operate the page through its accessibility tree.

pass`[aria-*]` attributes match their rolesAccessibility

`[aria-*]` attributes match their roles passed.

pass`[aria-hidden="true"]` is not present on the document `<body>`Accessibility

`[aria-hidden="true"]` is not present on the document `<body>` passed.

pass`[aria-hidden="true"]` elements do not contain focusable descendentsAccessibility

`[aria-hidden="true"]` elements do not contain focusable descendents passed.

pass`[role]`s have all required `[aria-*]` attributesAccessibility

`[role]`s have all required `[aria-*]` attributes passed.

pass`[role]` values are validAccessibility

`[role]` values are valid passed.

pass`[aria-*]` attributes are valid and not misspelledAccessibility

`[aria-*]` attributes are valid and not misspelled passed.

pass`[aria-*]` attributes have valid valuesAccessibility

`[aria-*]` attributes have valid values passed.

passButtons have an accessible nameAccessibility

Buttons have an accessible name passed.

passDocument has a `<title>` elementAccessibility

Document has a `<title>` element passed.

passLinks have a discernible nameAccessibility

Links have a discernible name passed.

passOverall accessibility scoreAccessibility

Lighthouse accessibility score: 99/100. Agents read the page through its accessibility tree, so this is a proxy for how navigable your site is to an AI agent.

passForm fields have labelsStructured data & HTML

2 of 2 visible interactive form fields have labels.

passAccessibility tree is well-formedLighthouse Agentic

All audits passed

passTime to First BytePerformance

626ms (field data from CrUX) — good.

infoWebMCP form coverageLighthouse Agentic

2 forms missing annotations

infoWebMCP tools registeredLighthouse Agentic

Lists the [WebMCP tools](http://goo.gle/webmcp-docs) registered at the time of analysis.

infoTool catalog signpost publishedWebMCP tools

No tool catalog was found at /.well-known/webmcp.json (or /.well-known/webmcp). The catalog is a community convention, not part of the WebMCP standard, so this does not affect WebMCP presence.

Fix: Consider also publishing a tool catalog at /.well-known/webmcp.json: a JSON document with a "spec" of "webmcp/0.1" and a "tools" array, where each tool declares a name and a clear description. It is a community convention (optional, not part of the WebMCP standard) that lets crawlers and agents discover your tools without executing JavaScript.

Trust & Security

Can agents safely transact?

failNo mixed-content referencesSecurity & trust

Found 1 http:// reference in the homepage HTML — browsers will block these resources.

Fix: Update every http:// resource URL to https:// (or use protocol-relative `//`). Common offenders: image CDNs and legacy embed snippets.

warnOAuth authorization server metadataOpen agent protocols

/.well-known/oauth-authorization-server returned 404.

Fix: Publish /.well-known/oauth-authorization-server so AI agents discovering your OAuth setup can negotiate flows automatically. Required if your site offers an authenticated API.

warnOAuth protected-resource metadataOpen agent protocols

/.well-known/oauth-protected-resource returned 404.

Fix: Publish /.well-known/oauth-protected-resource so AI agents discovering your OAuth setup can negotiate flows automatically. Required if your site offers an authenticated API.

warnWeb Bot Auth signature headerOpen agent protocols

No Web Bot Auth signature headers — sites can't verify agent identity.

Fix: Web Bot Auth (IETF HTTP Message Signatures over Signature / Signature-Input) lets you cryptographically verify which agent is hitting you. Several CDNs offer turn-key support; otherwise skip until vendor support matures.

passCDN detectedSecurity & trust

x-amz-cf-id: qoV-RxrGESwV68ypOZbLETC6klHWmL2RbLEgOPtP (AWS CloudFront)

passContent-Security-Policy headerSecurity & trust

CSP header present.

passHTTP Strict-Transport-Security headerSecurity & trust

max-age=31536000, includeSubDomains=true, preload=true.

passSite is served over HTTPSSecurity & trust

Homepage scheme is https:.

passhttp:// redirects to https://Security & trust

http://cigna.com → https://www.cigna.com/ (2 hops).

passHomepage shows no error outputSecurity & trust

No stack-trace markers in the first 5KB.

passReferrer-Policy headerSecurity & trust

Referrer-Policy: no-referrer-when-downgrade.

passTLS certificate is not near expirySecurity & trust

Valid for 184 more days (Jan 21 23:59:59 2027 GMT, issuer: Sectigo Public Server Authentication CA OV R36).

passNo tech-stack disclosure in headersSecurity & trust

Server / X-Powered-By headers don't leak product version.

passMIME-sniff protectionSecurity & trust

X-Content-Type-Options: nosniff.

passClick-jacking protectionSecurity & trust

X-Frame-Options: SAMEORIGIN.